You have a right to provide feedback, ask questions or complain without it affecting the way you’re treated.

Link Health & Community is owned by Latrobe Community Health Service. All feedback for Link Health & Community is managed through Latrobe Community Health Service.

For feedback, please contact our quality team at

How to make a complaint, compliment, general comment or suggestion

If you are not satisfied with our service, wish to provide a compliment, comment or suggestion please contact us. We take complaints seriously and aim to resolve them quickly and fairly.

You can provide feedback using any of the following methods:

  • Complete our online form
  • Email your feedback to
  • Phone us on 1300 552 509
  • Complete our Feedback Form at any Link site. A Feedback form can be requested from our reception staff.

If your complaint is about our Local Area Coordination or Early Childhood Early Intervention services, then please contact Link Health and Community using the contact details above.

Please contact the NDIA if:

  • your complaint is about the National Disability Insurance Scheme (NDIS) itself
  • your complaint is about a decision made by the National Disability Insurance Agency (NDIA).
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